DialCare Physician Access
DialCare Physician Access is a modern, easy-to-use telemedicine solution for non-emergency illnesses and general care. Members and their families have direct access to state-licensed and fully credentialed doctors, via phone or video consultations, to receive treatment and advice for common ailments, including colds, the flu, rashes and more. When medically appropriate, a DialCare doctor may prescribe a short term, non-DEA controlled medication for the member to pick up at the pharmacy of their choice.
Doctors are available 24 hours a day, 365 days a year, allowing members and their families convenient access to quality care from home, work or on the go.
When to use DialCare Physician Access:
- For non-emergency medical issues and questions
- During or after normal business hours, nights, weekends and holidays
- If the member lives a significant distance from a primary care doctor
- When a primary care doctor is not available
- When traveling and in need of non-urgent medical care or advice
What conditions can be treated?
- Allergies
- Fever
- Respiratory Infections
- Asthma
- Gout
- Sinus infections
- Bronchitis
- Insect bites
- Skin inflammations
- Cold & flu
- Sore throat
- Digestive issues
- Joint aches & pains
- Sports injuries
- Ear infections
- Rashes
- Urinary tract infections
- And more!
DCCF - 4/30/20
Mental Wellness
- DialCare Mental Wellness is a program designed to provide safe, secure and private means of seeking mental health assistance from licensed counselors via virtual or telephonic counseling sessions. This unique program offers an app-based interface, connecting members with our counselors not only over the phone, but via video chat as well.
- DialCare Mental Wellness counselors can assist members with conditions such as depression, anxiety, grief, relationship problems and more.
DialCare Mental Wellness is easy to use:
- Members can schedule an appointment with a counselor from 7 a.m. to 10 p.m. seven days a week.
- DialCare Mental Wellness counselors will reach out via phone or video chat upon request.
- Counselor appointments last for 30 minutes.
- Follow-up sessions may be scheduled for the member's convenience.
- Consultations are available in both English and Spanish.
What conditions can DialCare Mental Wellness counselors treat?
- Depression
- Stress
- Eating Disorders
- Addiction
- Relationship problems
- Anxiety
- Grief
- And more
DMCF
DialCare Teledentistry
DialCare Teledentistry offers 24/7 access to virtual visits via phone or video consults with licensed dentists nationwide.* Members within the U.S. can conveniently connect with a dentist across the nation.
When to use DialCare Teledentistry:
- Non-emergency dental issues, questions and concerns
- Available 24/7, during or after normal business hours, nights, weekends and holidays
- When a member lives a significant distance from a dentist
- For second opinions on dental care
- When a primary dentist is unavailable
- When traveling and in need of dental care or guidance
DialCare dentists can assist with any of the following:
- Diagnose oral health problems or pain
- Provide clinically appropriate, non-DEA controlled prescriptions when needed
- Avoid unnecessary trips to the ER
- Provide expert second opinions to give peace of mind for oral health diagnoses and treatment options
- Consults for sores, lesions, swelling or infections
- Broken, chipped, sensitive or misaligned teeth
- Gum swelling and bleeding
- Orthodontia needs
- And much more
*State availability may vary.
